Trash Hero Indonesia is hiring a new Country Coordinator for their programme management team. The majority of work is carried out remotely, from anywhere within Indonesia, though occasional travel to Bali or other locations will be required.
The positions are open to Indonesian citizens, residing in Indonesia only.
This is a full time position (40+ hours a week), available immediately. Applications will remain open until the position is filled.
Salary range
– IDR 14-16 million, depending on experience
About Trash Hero
Yayasan Trash Hero Indonesia (THI) leads, supports and governs the Trash Hero volunteer movement within Indonesia, working for a clean world, free from plastic pollution. It is part of the Trash Hero World (THW) network, which has been active since December 2013.
In Indonesia, there are around 60 Trash Hero chapters (local groups) in communities all over the country. Activities focus on a weekly cleanup involving the local community, but volunteers are also involved in other projects, such as running a water bottle refill network, kids’ education, socialisation and zero waste advocacy.
Our country coordination team consists of two members of staff. Together they manage our volunteers and activities. They also work closely with the global programmes team, which includes 8 people, both volunteers and full-time staff, one of whom is also based in Indonesia.
Work Culture
We have an open, friendly and supportive work culture, with staff and volunteers working together at all levels of the organisation. We live the values of our Trash Hero Family and we are all personally committed to a zero waste future.
All work is done remotely from home (we do not have any offices). Team members connect over chat and meet regularly online during the week, often with international colleagues from Southeast Asia and the global programmes team.
Working hours are flexible and overtime and occasional weekend / out of hours work are considered part of the job. All working hours need to be documented.
Role description
As our chapter network grows, the Trash Hero Indonesia programmes team is searching for a new Country Coordinator who, together with our Programmes Administrator, will support and help deliver our programmes.
The position has a demanding workload that will suit a competent multi-tasker, with a broad range of skills. Being part of the coordination team requires a high level of organisation, excellent communication and proven experience in volunteer management. You will also have a passion for, commitment to and knowledge of zero waste and the Trash Hero mission.
You will work both independently, and as part of two different teams – the country coordination and the global programmes team – to ensure that our operations in Indonesia run smoothly, that our work is consistently of a high standard and that it creates the maximum impact possible. You will report directly to the Trash Hero World Programmes Coordinator and the Board of the Yayasan.
Key Duties & Responsibilities
PROGRAMME & VOLUNTEER MANAGEMENT
- Mentor new chapters and provide day-to-day support to existing chapters
- Monitor activity and results of existing chapters and identify potential issues with compliance; or good work that deserves praise or mention to THW
- Manage and support the expansion of the bottles & bags and kids & education programmes
- Prepare and lead workshops, webinars and other volunteer training activities
- Create training materials, presentation slides and other programme materials as needed
- Provide input for programme improvement to THW
- Stay informed about issues related to plastic pollution, zero waste, national policies, and potential solutions.
- Work closely with the Programmes Administrator to ensure the smooth operation, monitoring & reporting of all activities.
COMMUNICATION
- Act as first point of contact for the public, volunteers and other stakeholders
- Filter emails, calls and social media messages and reply or forward to relevant people
- Be in regular contact with chapter leaders via group chats and private channels
- Write and send any general THI correspondence (e.g. invitation letters, thank you letters)
- Manage THI’s social media channels, including developing and posting daily content
- Analyse and report on social media engagement
- Coach chapters to use the correct brand voice and narrative and monitor their (social) media posts
- Send out and collect chapter and programme surveys as required
- Provide assistance to volunteers and customers ordering THI merchandise or marketing materials
GENERAL ADMIN
- Supervise the organisation of twice-yearly volunteer Family Meetings (invitations, hotel, travel, meals, other logistics) and other meetings as necessary
- Translate (or arrange translation of) key documents into Indonesian / English as required
FINANCIAL ADMIN
- Support the annual bookkeeping for Yayasan
- Lead the accounting at Family Meetings
- Give input for the Yayasan annual budget
PROGRAMMES ADMIN
- Maintain up to date local language versions of all written and graphical programme materials (e.g. chapter handbook)
- Administer the Meta Business Manager for all chapter social media accounts
GRAPHIC DESIGN (OPTIONAL)
- Design work for chapters, social media and special events as necessary
VIDEOGRAPHY (OPTIONAL)
- Create videos about Trash Hero activities for PR, education and fundraising (guidelines will be provided by THW)
Experience & Skills
Required
- Indonesian native speaker, with good English (B2 level)
- Excellent communication skills (written, spoken and non-verbal)
- Comfortable with public speaking and moderation
- 10-12+ years of work experience, in a community-based, people management or communications role
- Good IT skills (Excel, Word, Powerpoint and Google equivalents, including Forms)
- Basic design skills (Canva)
- Ability to work with people of different ages, backgrounds and cultures
- Good time management and ability to prioritise tasks
- Accurate, thorough and efficient way of working
- Ability to work independently and take initiative when needed
Desirable
- Experience of volunteering with Trash Hero or other NGO in a similar field
- Networking skills
- Translation skills (English to Bahasa Indonesia)
- Knowledge of Adobe Photoshop, Illustrator, Indesign
- Video editing skills
Appointment process
STEP ONE: Applications should be made by email to info @ trashhero.org and include:
- your CV with 2 references
- a cover letter OR personal video introduction (< 2 minutes) addressing why you want to work for Trash Hero
Incomplete applications will not be reviewed.
STEP TWO: Successful candidates will be contacted for an initial online interview.
STEP THREE: The second round will involve a period of (part-time) volunteering. Trash Hero is an organisation that depends entirely on volunteers, so this is a great opportunity to understand that dynamic, as well as allowing both sides to get to know each other before making a commitment. If all goes well, a formal job offer will follow.
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